Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"This clinic is wonderful. From the beginning, they helped revitalize an area of South Portland that needed new businesses. They bought local. They support local vendors. As they've grown they've kept the right values and attitudes. I've always been greeted with a smiling face and eager to assist employees. Even as they've gotten larger they continue to keep a clean, safe, inviting and professional environment. This past year or two the demand for animals and their services have increased while supply of workers have decreased (or hard to find) and this clinic has done a great job navigating that water while continuing to grow and not"lose themselves"in the growth. We recently joined the Cape family with our dog, Jack. Our vet was a young grad that was great and very knowledgeable. Not only will you have great healthcare for your pets but you'll be giving back to them and supporting local business. Two thumbs up."
Drew H.
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